Three must-haves when moving to desktops as a service


Troye’s Helen Kruger says the pay as you go model makes it a cost-effective solution for any company.

Businesses are adopting long-term solutions to empower employees with new flexible work policies and Desktops as a Service (DaaS) is fast becoming the preferred option as businesses move away from physical office spaces to remote working environments.
However, the complexity and capital investment required often prevents companies from embracing full implementation of an integrated desktop management.

In addition, companies are increasingly looking at ways to scale up quickly while providing a secure, productive environment to meet long-term demands for flexibility through the use of virtual apps and desktops to any device from anywhere options.

DaaS solutions provide a simple virtual apps and desktop experience that can be delivered on demand. With software solutions like Citrix providing the management of infrastructure as well as updates, patching, and resources to host workloads, it is easy to deploy apps and desktops globally.

“In addition, with DaaS, cloud infrastructure enables customers to pay for services on a consumption basis — paying as they use the service, instead of investing capital spending on servers, networking, and storage,” explained Helen Kruger, CEO of information technology solutions specialist and professional managed IT services provider Troye.

Furthermore, DaaS can be delivered on demand and is adaptive to the needs of various employee groups.
“The pay-as-you-go model makes it a cost-effective solution for any size company,” she added.

While there are many DaaS vendors that support the delivery of a basic desktop image, it is important to look at the following three factors before making a decision. 

  1. Agility: The ability to deliver the targeted set of applications to each employee depending on their needs. This means the solution should be make it easy to scale up apps and desktops to meet user demand and scale down easily when no longer needed. Citrix, for example, provides ready-to-go templates for operating system images with the latest updates, making it easy to deploy workloads on demand. Templates can also be customised.
  2. Security: Virtualisation brings with it the need for cloud data safety. This means that information is not stored on a device and advanced security policies like restricting screen captures, USB storage access, and copy/paste to meet strict guideline requirements to protect company data are required.
  3. User experience: Look for high performing, interactive experiences with optimisations for low-bandwidth or high-latency connections. This allows audio calls to sound clear and videos to play seamlessly and gives users the productive environment they need to get their work done.

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