Job Title: VP: Technology and Facilities
Company: Merchants
Shalendra Kundalram was appointed as the vice president of technology and facilities at Merchants in July 2024. Before joining Merchants, Shalendra was the CIO at Daybreak Farms, where he was responsible for developing the digital strategy and transforming the company's technology value proposition. He holds a BSc (Hons) in computer science and business information systems from University of KwaZulu-Natal.
Work
2024 - Present Vice President: technology and facilities
2022 - 2024 Chief Information Officer, Daybreak Farms
2020 - 2021 Group Executive: IT and Business Services, Adcorp Holdings Ltd
2019 - 2020 Global Business Services Executive, Adcorp Holdings Ltd
2015 - 2019 CIO and Shared Services Executive, Consumer Goods Council SA
2014 - 2015 Business Transformation Manager, Vodafone
2013 - 2014 GPMO Senior Analyst, MTN
2010 - 2013 Senior Business Analyst and Customer Relations Team Lead, MTN
2007 - 2009 Business Analyst, Sasol
2002 - 2007 Software Developer and Business Analyst, Massmart
Education
2016 - 2017 Leadership, International Leadership development programme, Henley Business School
2008 - 2010 MBL Leadership, UNISA
1998 - 2001 BSc. IT Computer Science and Business Information Systems, University of KwaZulu-Natal
About Merchants: Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.
