Uber SSA appoints Kagiso Khaole as its new GM


Kagiso takes over Frans Hiemstra’s role. Frans has been appointed as regional GM for the Middle East and Africa.

Uber has appointed Kagiso Khaole as the new General Manager for Uber in sub-Saharan Africa (SSA). Prior to joining Uber in 2021, Kagiso worked in several industries, including eCommerce, software and services, consumer electronics, management consulting, insurance and banking. He also led mobility operations across SSA. As a result, Kagiso is in a good position to expand its operations in the area, which currently spans over 50 cities in South Africa, Ghana, Côte d’Ivoire, Kenya, Tanzania, Nigeria, and Uganda.

“Kagiso’s contribution to the rides business has been nothing short of excellent, and I am confident that our SSA region will continue to grow from strength to strength under his leadership,” says Frans Hiemstra, regional general manager for the Middle East and Africa at Uber.

Given that it entered the market less than 10 years ago and has since helped facilitate one billion trips to the continent, Africa has been an interesting market for a global technology company. Uber’s ridesharing and delivery services have generated nearly three million new jobs.

“We are certainly excited about the future, especially because next year, we will be celebrating our 10th anniversary in SSA. We continue to remain committed to raising the bar on safety, as well as improving the experience of drivers, delivery people and riders using the Uber app – I am excited to be a part of this journey,” says Kagiso.

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